Privacy Policy

This Privacy Policy aims to inform users of the website https://www.sentibee.com (hereinafter the “Website”) of the conditions under which their personal data are collected, used, and protected, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and French Law No. 78-17 of January 6, 1978 (the French Data Protection Act).

Important notice:
This Privacy Policy is provided in English for information purposes only.
In the event of any discrepancy or inconsistency, the French version shall prevail and shall be the only legally binding version.

1. Purpose

The purpose of this Privacy Policy is to inform users of the Website about how SENTIBEE collects, uses, and protects their personal data, in compliance with applicable data protection regulations.

2. Data controller

The data controller is SENTIBEE, a simplified joint-stock company (société par actions simplifiée – SAS), whose full contact details are available in the Legal Notice section of the Website.

3. Data collected

SENTIBEE may collect the following categories of personal data:

3.1 Data provided directly by the user
  • identification and account data (first name, last name, email address, encrypted password, company name, job title) when creating a user account;
  • contact data provided via forms (information requests, contact requests, demo requests);
  • billing and payment data strictly necessary for the provision of services, it being specified that SENTIBEE does not store any banking data, which are processed by an external payment service provider.
3.2 Technical and browsing data
  • technical data (IP address, connection logs, technical identifiers, browser type, operating system);
  • anonymized browsing data collected via privacy-friendly audience measurement tools.

No sensitive data within the meaning of the GDPR are collected via the Website.

4. Purposes of processing

Personal data are collected for the following purposes:

  • management of contact requests and pre-contractual communications;
  • creation and management of user accounts;
  • provision and administration of SENTIBEE’s services;
  • billing and payment management;
  • institutional and B2B commercial communication;
  • improvement of the Website and user experience;
  • security of the Website and user accounts, and prevention of fraudulent or malicious use.
5. Legal basis for processing

The processing of personal data is based on:

  • SENTIBEE’s legitimate interest (communication, security, improvement of the Website);
  • the user’s consent where required (optional cookies, forms).
6. Data retention periods

Personal data are retained only for the period strictly necessary to achieve the purposes pursued, in particular:

  • contact data: 3 years after the last interaction;
  • user account data: 2 years after the last authentication;
  • technical data: up to 12 months;
  • cookies: in accordance with the cookie policy.
7. Data recipients

Personal data are intended exclusively for SENTIBEE.

They may be accessible, within the strict limits of their respective missions, to technical service providers acting as data processors, in particular:

  • payment service providers for the secure processing of payments.

Such service providers have access only to the data strictly necessary to perform their services and are contractually bound to confidentiality and compliance with applicable data protection regulations.

SENTIBEE does not sell or transfer personal data to third parties.

8. Hosting and data transfers

Data are hosted within the European Union by Scaleway and Clever Cloud.

In the event that certain service providers (in particular payment service providers) are located outside the European Union, any data transfers shall be governed by appropriate safeguards in accordance with the GDPR, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms.

9. Data security

SENTIBEE implements appropriate technical and organizational measures to ensure a level of security appropriate to the risks presented by the processing of personal data.

10. Data subject rights

In accordance with applicable regulations, users have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • right to data portability.

These rights may be exercised by contacting: info@sentibee.com.

11. Complaints

If a user believes that their rights are not being respected, they may lodge a complaint with the French Data Protection Authority (CNIL) via www.cnil.fr.

12. Amendments

SENTIBEE reserves the right to amend this Privacy Policy at any time.
The version applicable is the one published on the Website.
 
Last updated: January 20, 2026